Frequently Asked Question
Open a New Ticket
Last Updated 15 days ago
- Log in to the Erasatek Support Portal at https://support.erasatek.com.
- Click on "Open a New Ticket".
- Provide your name and contact details if prompted.
- Choose the correct Help Topic (such as Network, Email, Hardware, Software/Application).
- Type a brief Subject and a detailed Issue Summary.
- Explain the problem in the message box.
- Add any relevant error messages.
- Use the "Choose Files" button to upload screenshots, documents, or other useful files if needed.
- Check all the information you entered.
- Click Create Ticket or Submit Ticket to finish.